Articles & News

The 1 July 2026 changes are now live for newly regulated sectors, including legal, accounting, real estate, conveyancing, precious metals and stones, and certain virtual asset services. For existing reporting entities, a number of reforms commenced earlier, on 31 March 2026, with transitional rules applying in some areas.

At Lucid, we’ve seen many organisations prepare for these changes by updating their existing AML/CTF courses rather than rebuilding them from scratch. Some have added new scenarios. Some have updated assessment questions. Others have refreshed facilitator guides, job aids, LMS records or role-specific modules.

But not every organisation has completed that work yet.

If your AML/CTF course was built before the reforms, it may still be mostly right. But there may now be gaps. It may refer to old processes, old terminology, old customer due diligence steps, or examples that no longer reflect the current regulatory environment.

This article is not an introduction to AML/CTF…. It’s an informal guide for organisations that already have training in place and now need to review what should be amended, added or refreshed following the July 2026 changes.

Promoting Safety in Residential Care has been recognised as a finalist in the 2026 AITD Excellence Awards in the category of Best Capability Building Program.

The recognition acknowledges a significant program of work led by the Centre for Excellence in Child and Family Welfare, funded by the Department of Families, Fairness and Housing, and shaped with input from residential care providers, Aboriginal Community Controlled Organisations, frontline workers, subject matter experts and sector partners.

Lucid contributed to the program through the design and development of the digital learning component, supporting the broader capability pathway with a practical and accessible elearning foundation.

The AITD finalist recognition is an important milestone, but the real story is the collective work behind the program: a sector-wide effort to build safer, more consistent and more trauma-informed responses to occupational violence and aggression in residential care.

EDUtech Sydney 2026 is where the education sector and technology come together. It is a chance to hear where the bigger conversations are heading, but also to step onto the exhibitor floor and see what is actually being built to support them.

There were the broader themes you would expect: AI, learning platforms, digital capability, data, engagement, automation and the future of education. But the most interesting moments were often the more practical ones. The laptop open conversations. The product walkthroughs. The use cases.

For us, the question was not simply “what is new?” It was more about what these tools and conversations might tell us about where elearning, digital learning solutions, learning platforms and workforce capability are heading next.

Which problems are vendors trying to solve?
How are organisations thinking about AI and governance?
Where are learning platforms becoming more flexible?
How are content, data and learner experience starting to connect?
And how does all of this support people to learn, apply knowledge and perform in practice?

Mark Goold provides his take on some of the highlights from EDUtech Sydney 2026. They are not intended to cover everything at the event, but they do capture the conversations, platforms and practical examples that stood out to us.

Vibe coding opens up some genuinely exciting possibilities. It can help turn an idea into a working prototype quickly. It can support the creation of custom interactions. It can make small web based learning activities more achievable. It can also help teams test ideas before committing to a full build.

But like most new technology trends, the real value is not in the hype. It is in understanding where it fits, where it does not, and what needs to sit around it to make it useful, maintainable and safe.

Lucid is proud to share that our work with Cross Cultural Consultants has been recognised as a finalist in the AITD Excellence Awards.

The nominated program, Cross-cultural digital learning transformation, was recognised in the Best Diversity & Inclusion Program category as part of the 2026 AITD Excellence Awards finalists.

The language of learning, capability and transformation can get messy quite quickly. Not because people are careless, and not because one team is right and another is wrong, but because these projects sit across a lot of different disciplines. HR brings one lens. L&D brings another. Technology, operations, risk, change and leadership all carry their own shorthand. Vendors add another layer again.

So when a sponsor says “capability”, a learning lead says “capability”, and a workforce team says “capability”, they may all be talking about slightly different things. The same goes for simple terms like ‘KPI’, ‘procedure’, or ‘transition state’. The words are familiar, but the intent behind them is not always shared.

There is no universal “best” authoring tool.  But there is a best tool for your project. Picking the wrong one costs time, money, and a sub-standard learning experience.

In this post, we give our take on 7 elearning authoring tools, and our thoughts on what makes each of them suitable for common elearning project requirements.

No one can argue that video has become one of the most powerful mediums for engaging not just learners, but people in general.  Video can simplify complex ideas and drive real, measurable behavioural change. Just look at the statistics… it’s estimated that 500 hours of video content is uploaded to YouTube every minute!

Well-crafted video content doesn’t just tell a story. It shows, connects, and immerses. However, not all videos are created equal. The treatment (which is how we refer to the style and storytelling approach of the video) makes all the difference in how your audience absorbs and applies what they learn.

Embedding video into digital and elearning can transform dull content into immersive, memorable experiences, but only if you do it right. From bandwidth constraints and LMS file limits to screen resolution and accessibility, small missteps can derail even the most engaging module. The good news? These hurdles are easy to overcome with the right planning, tools, and know-how.

In this post, we explore the most common video challenges many organisations are facing today , and share practical tips to help deliver accessible and high-quality video learning experiences.

We’re past the point of adoption. Planned, or unplanned, AI is now woven into the operational fabric of organisations worldwide, powering everything from recruitment tools and customer service chatbots to advanced decision-making systems that shape organisational strategy. This growing prevalence of AI brings unprecedented opportunities for innovation, productivity, and growth. However, these benefits come packed with a growing array of risks and ethical challenges that organisations cannot afford to ignore.

A core question is no longer whether AI ethics and risk need to be addressed, but how to embed them into the heart of organisational culture.

The Learning Management System (LMS) has, over time, become synonymous with digital learning delivery. Once introduced as a solution for scalability and oversight, the LMS is now often assumed to be a standard fixture in most organisations. However, in today’s agile, experience-driven landscape, we think its relevance should be re-evaluated. This article explores whether an LMS remains an essential component and the alternatives that may provide greater value.

At Lucid, we’ve seen first-hand what works, and what gets in the way, when it comes to effective storyboard collaboration. This article presents some best practice insights that keep things moving, reduce rework, and make storyboarding a more productive part of the project.

While AI has revolutionised many aspects of content creation and translation, when it comes to localisation in elearning, human expertise remains irreplaceable. AI-powered tools like neural machine translation (NMT) can assist with the initial phases of localisation by handling bulk translations efficiently. They are useful for standardising phrases or ensuring linguistic accuracy. However, localisation goes far beyond mere translation—it involves understanding cultural norms, regulatory nuances, dialects, and emotional context, which are areas where human insight is crucial.

Even for seasoned facilitators, delivering sessions can be a little unnerving when you are not a subject matter expert (SME) in the topics being covered.

At Lucid, our team has often been involved in projects where we’ve been asked to facilitate training with a short lead time to get up to speed on the subject matter and design training materials for delivery.

We explore ways that might help plan for your next session.

As we kick off the year, it may have been some time since that last “So, what are you doing in AI?” conversation. AI in learning continues to be a hot topic (or the hot topic) in our industry in 2025. So, whether you’re preparing for the inevitable chat with an old colleague at your next conference, or just curious and need a refresher, here’s a friendly rundown of key AI terms in learning and development with relatable analogies.

In the realm of virtual classrooms, the spotlight is often focused on the facilitator.  There is another pivotal role that ensures the smooth execution of these sessions, the producer. At Lucid, we have extensive experience in designing and delivering virtual classrooms, and we’ve witnessed firsthand the transformative impact a skilled producer can have on participant engagement and ultimately achieving the desired learning outcomes.

While awards are always nice to receive, this one means something special to us because it recognises the part of our work that matters most: the people behind it.

Great elearning does not come from one person, one tool, or one clever idea. It comes from a team that can listen carefully, understand the real learning need, design with purpose, build with quality, and work closely with clients to deliver something that genuinely helps people do their jobs better.

The AI Risk Management and Ethics course is a MUST for organisations currently deploying AI solutions that may not have proper governance and risk controls. We explore the Australia’s Artificial Intelligence Ethics Framework and use case studies and examples across various industries. Make your organisation compliant today!

In recent years, the normalisation of online conferencing tools like Zoom and Microsoft Teams has revolutionised how large organisations deliver training. While these platforms make it easier to conduct virtual training sessions, simply having the technology is not enough. Effective online training requires meticulous planning, the right learning content, and activities tailored to the audience. Otherwise, what you get is not learning, but just another PowerPoint presentation.

This checklist includes best-practice accessibility tips on web design that apply to SharePoint and other web-based tools that may be used for the purpose of learning.

On 1 September 2024, the Australian Government launched its policy on ethical use of Artificial Intelligence (AI). The policy represents the government’s lead in adopting AI for the benefit of Australians while ensuring its safe, ethical, and responsible use aligns with community expectations. Standards are being set in a three-phase approach to implementation.

Nudges capitalise on human automaticity, our tendency to act without conscious thought, making it easier for individuals to make desired choices. Applied to workplace learning, this means designing interventions that gently steer employees towards engaging in learning activities without imposing rigid requirements, or fear of lengthy courses.

A well-designed and considered learning campaign will build awareness, spark interest, and encourage participation across an organisation. Check out some ways you can drive a successful learning campaign.

The AI Risk Management and Ethics course is a MUST for organisations currently deploying AI solutions that may not have proper governance and risk controls. We explore the Australia’s Artificial Intelligence Ethics Framework and use case studies and examples across various industries.

I recall a stakeholder once saying “Why do we need tab interactions, all of our staff can use a mouse?” Eeeek. It was 2009 folks. Elearning has evolved a lot over the last few decades, and thankfully, so has the desire for most organisations to ensure that those elearning experiences are accessible.

Navigating the challenges of integrating video into elearning, this post explores the balance between enhancing educational content and addressing technical hurdles like bandwidth, LMS limitations, and accessibility. Discover strategic solutions to harness the power of video, making learning more engaging and accessible for all.

Discover why thoughtful instructional design and clear hyperlink labeling are crucial for user navigation and accessibility, following WCAG guidelines. Uncover practical tips for enhancing eLearning accessibility and ensuring a frustration-free learning experience.