Department of Health (Victorian Government)

Lucid Virtual Solutions and MindAtlas have developed an end-to-end NDIS learning solution for Mental Health Clinicians.

About the Department of Health

The Department of Health delivers policies, programs and services that support and enhance the health and wellbeing of all Victorians.

The department’s service areas include:

  • Hospitals and health services
  • Primary and community health
  • Public health
  • Mental health
  • Alcohol and drugs services
  • Ageing and aged care services
DH NDIS Module 4

The Department of Health required the delivery of two key products that assist Victoria’s specialist clinical mental health workforce in acquiring the skills and knowledge to support consumers and their carers to access and effectively participate in the NDIS. Lucid built an end-to-end solution that allowed mental health clinicians to support consumers to access the National Disability Insurance Scheme (NDIS). 

Delivering a multi-faceted solution

This solution involved the development of a Learning Management System (LMS) portal, face to face training materials (that training staff at mental health service providers can use), and self-page elearning modules for mental health clinicians.

Project deliverables included:

  • Face to face training resources development
  • Pilot and reporting on face-to-face training resources
  • Development of elearning modules
  • Learning Management System implementation
  • Pilot and reporting on elearning modules
  • Ongoing support and maintenance
  • Annual hosting

Below are some samples of what we delivered.

The content on this page was last updated on 20 June 2026.

end-to-end NDIS learning solution for Mental Health Clinicians
Figure: NDIS Learning Management System
discuses
Figure: NDIS for Mental Health Clinicians elearning modules

More Articles and Posts

You can build an elearning course with strong colour contrast, meaningful alt text, accurate captions, keyboard navigation and screen-reader support, and still create an inaccessible learning experience.

The problem may happen before the learner even reaches the course.

The invitation email may contain unclear links. The login screen may not work properly with a password manager. Multi-factor authentication may require a code to be remembered and manually retyped. The course may be buried inside a Learning Management System (LMS) dashboard that is difficult to navigate without a mouse. It may launch in an unannounced pop-up, link to a scanned PDF or lose the learner’s progress when a session times out.

The course may be accessible. The experience is not.

This article is not another introduction to alt text, captions or colour contrast. Those things remain essential, and we have explored many of them in our earlier article on accessibility considerations in elearning design.

Instead, this article looks at the wider experience: how a learner receives, finds, launches, completes and receives evidence of learning—and where accessibility barriers can appear between each of those steps.

The 1 July 2026 changes are now live for newly regulated sectors, including legal, accounting, real estate, conveyancing, precious metals and stones, and certain virtual asset services. For existing reporting entities, a number of reforms commenced earlier, on 31 March 2026, with transitional rules applying in some areas.

At Lucid, we’ve seen many organisations prepare for these changes by updating their existing AML/CTF courses rather than rebuilding them from scratch. Some have added new scenarios. Some have updated assessment questions. Others have refreshed facilitator guides, job aids, LMS records or role-specific modules.

But not every organisation has completed that work yet.

If your AML/CTF course was built before the reforms, it may still be mostly right. But there may now be gaps. It may refer to old processes, old terminology, old customer due diligence steps, or examples that no longer reflect the current regulatory environment.

This article is not an introduction to AML/CTF…. It’s an informal guide for organisations that already have training in place and now need to review what should be amended, added or refreshed following the July 2026 changes.